Tenancy Info

PERMITTED PAYMENTS

Rent

A refundable Tenancy Deposit of One Month’s Rent
Novation, Variation of Assignment of Contract capped at up to £50 including VAT (or agents reasonable cost incurred if higher which must be evidenced)
Surrender of Tenancy covering the landlord’s costs in reletting the property, all rent outstanding until a new tenant is found (up to the maximum outstanding rent on the tenancy)
Default Fees (lost keys or other respective security devices; late rent payment after 14 days rent was overdue capped at 3% above the Bank of England Base Rate
Utilities (water, gas or other fuel, electricity, sewerage); Communication Services (phones other than mobile phones, Internet, Satellite television); Council Tax; Green Deal charge (or any subsequent energy efficiency scheme).
Contractual damages in the event of the tenant's default of a tenancy agreement
Any other permitted payments under the Tenant Fees Act 2019.

Client Money Protection Scheme – Propertymark (ARLA)
Redress Scheme – The Property Ombudsman